We are now looking for an IT System Administrator / Site Support specialist for our IT team in Stockholm! As IT System Administrator / Site Support in Group Technology Team (GTT), you receive a vast spectrum of exciting challenges, and you will see very clear visible effects of your efforts. The role is involved with IT operations of a very diverse infrastructure spread over three sites in Stockholm (Sweden), Kraków (Poland), and Gurgaon (India). The environment is managed by a small team of System Admins and Site Support Specialists spread over all three sites and with a 360-degree responsibility for IT. So if you are an IT enthusiast with practical hands-on experience with Windows, Macs, and Linux environments, then this is a job for you!

The Company

ASSA ABLOY is the global leader in door opening solutions, dedicated to satisfying end-user needs for security, safety, and convenience. ASSA ABLOY has two years in a row been listed by Fortune Magazine as one of the world’s 100 most innovative companies.

Group Technology Team is the ASSA ABLOY Group’s shared global innovation organization that provides technology platforms and global digital services to local product companies. We have offices in Stockholm (Sweden), Kraków (Poland), and Gurgaon (India).

Who we are 

ASSA ABLOY Group Technology Team is a motivated team of professionals who put pride in delivering innovative, high quality, and secure products that are used globally. 

The office atmosphere is open, honest, and friendly, and we sit in an open landscape that encourages interaction and communication. We believe that work-life balance is essential for long-term productivity and employee satisfaction. Flexible working hours are a part of this balance. 

Our Scrum teams are small, cross-functional, and self-organizing units collaborating with the product owner to transform customer needs into valuable features. 

The knowledge exchange within the department is an ongoing process, and everyone is encouraged both to take part in and contribute to it. We want our employees to learn more and support them when they aim to improve their skills. This is part of our dedication to continuous improvement. 

What you will be doing

We believe that you are a skilled IT enthusiast with practical hands-on experience with Windows, Mac, and Linux environments. User support, hardware issues handling, network, virtualization, and configuration management are a natural part of your interests. You want to learn about software development tools and have the motivation to keep them best aligned for users and processes by continuous improvement. You proceed to those tasks with satisfaction, sharing our belief in the agile values by being motivated, focused, taking initiatives, and eager to learn. We expect you to do great work, both as part of a team and independently.

We work in a global environment, so you need to be fluent in English, both written and spoken.

What we are looking for

• Strong communication skills in direct contact and support for users
• Communicative English
• Good organizational skills & time management
• A working knowledge of IT operating systems, mainly Windows
• Understanding of DHCP, DNS, TCP/IP, SSL, VPN, AD, Email clients
• Hands-on experience in installing IT hardware and software,
• Experience with Microsoft 365
• Willingness to learn of some software development tools like SVN, Git, JIRA, and more.

Responsibilities:            

• Maintenance of office hardware (laptops, PC, servers, mobile devices, printers, multimedia & videoconferencing equipment, etc.) 
• Direct and remote users support (first and second line support model) 
• Follow the guidelines to keep IT infrastructure up & running (servers, printers, services, licenses, etc.)
• Onsite support for Stockholm and remote for other offices
• Maintain, update, configure, improve software development tools
• Develop solutions with the System Administrators in Stockholm and Krakow to improve software development process efficiency & easy-of-use

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 50,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.